AntiqSnap help
How can we help?
For help with scanning, identification results, purchases, or your collection, email our support team.
Before you contact us
Please include your device model, iOS version, a description of the issue, and screenshots if relevant. Do not send payment-card information.
Restore a purchase
In AntiqSnap, open Settings, choose Restore Purchases, and wait for the confirmation. If access is not restored, contact us with your App Store purchase receipt.
Identification and value results
AntiqSnap provides AI-assisted research guidance. It does not authenticate items or provide a formal appraisal. For insurance, estate, or high-value sale decisions, consult a qualified appraiser.
Privacy
Read the AntiqSnap privacy policy.